Welcome to TRATON CLOTHING. These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our site or making a purchase, you agree to comply with and be bound by the following terms:
1. General
TRATON CLOTHING (“we,” “our,” “us”) operates this website to provide fashion products and services to customers across Ghana and beyond. These terms apply to all visitors, users, and customers.
2. Product Information
We strive to display accurate product descriptions, prices, and images. However, slight variations in color or design may occur due to lighting or screen settings. TRATON CLOTHING reserves the right to modify or discontinue products without prior notice.
3. Orders & Payments
- Orders are processed upon full payment via our accepted payment methods: [Insert payment options – e.g., Mobile Money, Bank Transfer, Credit/Debit Card].
- All prices are listed in [GHS or USD] and include applicable taxes unless otherwise stated.
- We reserve the right to cancel or refuse any order at our discretion (e.g., due to stock unavailability or fraudulent activity).
4. Shipping & Delivery
- We offer nationwide delivery. Estimated delivery timelines vary by location (typically 1–5 business days).
- TRATON CLOTHING is not liable for delays caused by third-party delivery services or unforeseen circumstances.
- You will receive tracking updates once your order is dispatched.
5. Returns & Exchanges
- Items may be exchanged within [3–7] days of receipt, provided they are unworn, unused, and in original condition with tags intact.
- Custom or personalized orders are non-refundable and non-exchangeable.
- To initiate a return or exchange, contact us via [Insert WhatsApp/Email] with your order number and reason.
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
6. Custom Orders & Bulk Sales
- Custom-made and bulk orders require advance payment and confirmation of design specifications.
- Once production begins, changes cannot be made, and orders cannot be canceled.
- Turnaround time for custom orders will be communicated upon confirmation.
7. Intellectual Property
All content on this site — including logos, images, text, and designs — is the property of TRATON CLOTHING. Unauthorized use or reproduction is prohibited.
8. Privacy
We respect your privacy. Any personal information you provide (e.g., name, phone number, address) is used solely for order processing and customer service. For full details, see our [Privacy Policy].
9. Limitation of Liability
TRATON CLOTHING shall not be held responsible for any direct or indirect damages arising from the use of our site or products, except as required by law.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.