TRATON CLOTHING (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, shop in-store, or interact with us through any channel.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, phone number, email address, delivery address.
- Order Information: Items purchased, payment method (we do not store card details), delivery preferences.
- Technical Data: IP address, device type, browser type, and site usage (via cookies).
- Communications: Messages sent via WhatsApp, email, or social media.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order status and respond to inquiries
- Improve our services and customer experience
- Send updates, promotions, or marketing messages (only with your consent)
- Maintain internal records and resolve any disputes
3. Sharing Your Information
We do not sell or rent your personal data. We may share limited data with:
- Delivery partners to ensure accurate and timely shipping
- Payment processors to complete transactions securely
- Legal authorities if required by law or to prevent fraud
4. Data Security
We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, or disclosure. Our systems are secured and regularly monitored for vulnerabilities.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Withdraw consent for marketing communications
- Request deletion of your data (where applicable)
To exercise any of these rights, please contact us at 📧 [email protected] or 📱 [Insert Number].
6. Cookies & Tracking Technologies
We may use cookies to enhance your browsing experience. These cookies help us remember your preferences and understand how users interact with our site. You can control cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., Instagram, WhatsApp). We are not responsible for the privacy practices of these external platforms.
8. Policy Updates
We may update this policy from time to time. Changes will be posted on this page with a new effective date. We encourage you to review this policy regularly.